By using any of the sites (mzizzi.com, Basket by Mzizzi, Paytree or such other affiliates), Paytree Group Ltd or its affiliates (“Mzizzi”) you are agreeing to be bound by the terms and conditions (“Terms of Service”).
Mzizzi promises to provide you with the best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package is delivered to you intact and on time by our delivery team.
For any inquiries about your order, call us on +254 705 44 55 66 or email robots(@)mzizzi.com.
Making payment means accepting the delivery. Therefore, it is not possible to open products bearing a manufacturer’s seal, reject and send them back with the same driver (this can only be done before opening the package). Only provide the delivery code to the delivery agent if you are satisfied with the state of the item at delivery. Should you wish to return an item, email robots(@)mzizzi.com to highlight your issue.